After getting a bit of a run around from two other dealerships down in the Coachella Valley, these guys stepped up big time. Shane in parts listened to my concerns and put in the extra effort to get what I needed. Shop local, folks. These guys actually care!
This auto dealership goes the step beyond. They go out of there way to explain all the new features on the purchased vehicle. I will never use all the features, but I was taught how to make them all work. The dealership, ( Jared) called me a few days after the purchase to make sure I could make the garage doors open and close. To see if I had anymore questions on all the thing this vehicle can do. Reminded me to stop by the agency if I had any questions. Great follow up and relationship building. Old style car dealership. ...
Had the best experience. Very friendly and helpful staff. Kelly and Todd both went above and beyond to get me into the vehicle I wanted. Truly great gentlemen and wonderful staff.
We were looking for a used Jeep Liberty to tow. Russel our sales rep. and Kelly the manager found one with low mileage . Had a mechanical problem that Kelly had checked right out, and had Danny in service take care of it. We would recommend Y. V. Chrysler to anyone looking for a vehicle. Thank You to the team there for making this a great experience, we appreciate all you guys did. Dennis and Carol
Traded our 2015 EcoDiesel in on the newly designed and improved 2019 1500 Hemi. Hated to part with our older truck, but love the looks and drive of our new truck. All the staff at the dealership in 29 Palms branch were great to deal with and very helpful and courteous. We highly recommend this dealership.
Look under people I worked with...helpful went over and beyond. Calling when they said they would. Very friendly and most of all, owner wanted to make sure I was happy.
We required a lot of patience...I couldn't make up my mind. Richard, our salesperson was awesome and stuck with us during the decision process for quite some time. Amazing. We ended up with the perfect car that had everything we wanted - and he didn't push new on us that didn't have what we wanted -although I am sure the outcome isn't as good for him. Not many people would do that. In addition, there are a few small things that the car needs, and service has us scheduled and ready to go next week ...
I have been going to the same dealership over 7 years and they have always taken care of their customers be it with car sales or maintenance. Today, I had excellence service from them and their staff today. Danny Ramos, who works in the service department, took care of all my vehicle maintenance needs.
Jared Carter was knowledgeable on all the vehicles we looked at from elaborating on the internal computer system (radio) to tow capacity. Excellent customer service that can’t be beat!!
Great experience at the Yucca Valley Chrysler Center. Thank you Danny Ramos for the impeccable customer service, extremely professional, I felt at ease knowing my Jeep was in good hands, thank you.
My husband and I submitted an internet request via TrueCar and Chris Lewallen responded within the hour. Chris answered all of our questions and we scheduled an appointment for the following Friday. Chris had our new 2018 Jeep Wrangler Unlimited transported to the dealership, and all of the paperwork out and ready (he knew one of our concerns was spending the whole day at the dealership!!). He went over all of our options with us and helped us choose which option was best for us. He explained our situation to the Finance Department, who only offered us the options we were ...
We have been extremely satisfied with all aspects of Yucca Valley Chrysler. The service manager, Danny Ramos has been so helpful with information on our Chrysler 300, and he will work with the time frame that we have. I have never been disappointed with any service at Yucca Valley Chrysler, always very professional, and courteous, explaining all aspects of the service that needs to be done.
The quality of work and customer service was way beyond my expectations for a dealership. It was more like going to a local trusted mechanic than the usual sales happy dealership.
I believe this is the bet dealership by far, I loved the customer service! Make sure to speak with Neal Black. I have a 2015 dodge ram that broke in the middle of the desert they towed me for free and had the new fuel pump put in and perfect in only two days!
Sales staff was very friendly and attentive. Got the price and finance that was needed to close the deal. This is the third vehicle purchased from Yucca Valley Chrysler, but will not be the last.
These guys and gals are simply the best. My wife and I couldn’t be happier the vehicle we purchased is truly amazing thanks Chrysler
03 July 2017; I bought my Jeep at a price I wanted. The team there was respectful, and very professional. Talking to them was like talking to friends. Chris Lewallen the internet manager was our salesmen, if you can call him that, he wasn’t pushy or pressuring me to buy something I didn’t want or couldn’t afford like most salesmen. He was knowledgeable however he took in to consideration my knowledge as well. Over all the experience was great. Thanks to Chris and the rest of the team my 17 year dream became a reality. Mark and Agi
This is the 1# place to go they help me out soo much. Keith .C from the internet department was the man help me out got me in a new truck when others couldn't and at a grate price. I will be back.
I recently purchased a 2014 dodge avenger RT and had no issues with the experience what so ever. This was my first car buying experience. Arthur Cappello was extremely helpful and informative and I would recommend this dealership to anyone.
The team over at Yucca Valley Chrysler Center not only met my needs, but surpassed them. Extremely helpful, courteous and willing to work with me 100%. I would definitely recommend them to friends and family!
I recently traded my car in at the yucca valley location. The service was fast and friendly. I got a great deal on my 2014 Mazda 6. I worked with Art and he really helped me find the perfect car. He never tried to push me to buy anything and he really took his time with me. I will always do business with these loving people. Heather Ewings
Recently took my dodge journey in for an oil change service without an appointment, I was amazed at how fast and professional the service I received. I have recommended this dealership to my friends and family, they really have brought back the true meaning of Customer Service thank you! Pam Campbell
I took my car in for an oil change, and I received awesome ,fast excellent service.They were so nice and got me in right away. I was so impressed with my experience from now on I will only go and recommend yucca valley Chrysler to all my friends and family! Thank you for your care Brittany H.
Since 2001, my experiences at the Yucca Valley (Jeep) Chrysler Center (YVCC) has been varied. In 2009 I tried desperately to buy locally from the YVCC. The then sales manager said she couldn't combine the discounts I was eligible for. I was in the market for a Jeep Wrangler Rubicon, a not so inexpensive vehicle at the time. In short, I purchased the vehicle from a competitor not having a problem combining discounts and initiatives I was eligible for. I had a run in with the service department soon after the vehicle purchase so I began passing up the YVCC for ...
Had another great experience with Yucca Valley Chrysler Service Center, when I took my 2005 Kia Spectra 5 in for a smog check. Always excellent customer service, friendly, comfortable, clean waiting area, and the requested work was completed in a timely manner. Everything was explained before and after the work. That is why I keep going back for all my automotive service needs. Oil change, Smog Checks, replacement of a clutch.. each visit has gone well.
If you are having any vehicle problems and are in need of service this is by far the best dealership I have ever been to and Neil from the service department was incredibly helpful as well as while it was a very short wait for my vehicle to be fixed, the employees of the dealership was so friendly couldn't have asked for better service and finally my vehicle is fix properly.
I had work done on my dodge truck and they were honest and helpful. Also I was in the market for a new car and worked with Art. He was wonderful. Please talk to him if you want a car, he will take care of you.
We have purchased 2 Jeep vehicles at Yucca Valley Chrysler. Our purchase prices and financing arrangements have been very good. The Service Department has always gone out of their way to perform services at fair prices and don't recommend anything that is not necessary. B&B, Joshua Tree
I own a 2014 Jeep Grand Cherokee Summit with 20K miles on it. I spend 5 months in Indio each winter (Canadian) and the only Jeep dealer in the area is Crystal Chrysler. I took it there for an oil change, and then returned a week later for service issues (blue smoke, an annoying rattle). During that return visit, I noticed oil was leaking so had Crystal deal with the oil leak as a priority, along with the service issues. The result of Crystal Chrysler's "SERVICE" was they kept my vehicle for 6 days, never phoned with updates, reluctantly returned ...
Purchased 2 cars and have had awesome service and dealt with very professional sales people. I would highly recommend the sales and service. AWESOME !!! Pam,C.
I go here to service my car I find it cheaper than going to are local mechanic and they are always Fair and very helpful
GREAT!!!!! My Buying experience was Fabulous!!! From Salesman to Finance Manager was Amazing. They took care of my every need and even made a friendly follow up phone call to ask how my new car experience has been. I Will Definitely GO BACK 🙂
Yucca Valley Chrysler is a customer service oriented business. All the staff I have encountered have been helpful, professional, polite and courteous. I had a Clutch replaced on my car, in May of 2014, and the work was well done, and prompt, and I feel I received great value for my money. I also had an oil change and smog check done in 2013, and that also went well. The work quality, service, and professionalism were consistent in both of my experiences, which were about a year apart. Good automotive service and repairs are hard to come by. Although I do not ...
What a great dealership. I used to go to a dealership in Cathedral city, but now drive from Palm Springs to get my car serviced at Yucca Valley Chrysler. You have a new customer!
Everyone in the service department was awesome! They kept their promises and helped me out with my bill. Be sure to ask for your military discount!
This dealership service department went above and beyond what I expected. I didn't have a lot of money being a Marine, and they did everything possible to get my car fixed. Jody gave me a military discount and I was able to get my car fixed in a timely manner. I will never go anywhere else.
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